dg club

dg club App support

Contact
+91 4025185949

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to come back online. If you still can't receive the OTP, try clicking "send OTP" again and wait for the allotted time. If you're still experiencing issues, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, log in with the same active number. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without problems. After the update, you can enjoy the app with its new features and functionality.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the real money you've won while playing.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time affects the overall experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. Withdrawals are allowed for money earned by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history, where any failed withdrawals will be reflected. If the money doesn't appear in your wallet account within 24 hours, you can reach out to their care centre for assistance. If you're experiencing issues, their support team will be able to guide you further.

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